Tag Archives: Engagement

7 Deadly Sins of Social Media

I try to live a good life, free from temptation and sin…well mostly. I try to do what’s right online too and to help my clients do the same. But that’s tricky some days. There’s got to be a short-cut to get some of this social collateral we’re all working so hard for, right?

Introducing the A-Team of 140 Conference Ontario

When a crack commando group of Twitter friends posed the possibility of bringing the 140 Conference to Ontario, I knew the Waterloo Region was the destination of choice. What I hadn’t realized is how amazing each and every member of this team is and how hard they work to deliver excellence.

Unleashing Negativity Online

Social media levels the playing field between consumers and brands, readers and editors. Big or small, our voices matter. We can create, share and communicate with people we never otherwise would have reached. With the power comes the curse. As our voices grow and our messages carry further, it’s a topic worth revisiting …

Manufacturing Innovation Network Case Study

After the catastrophic economic crash of 2009, the government stepped in to help car companies rebuild themselves. But while many manufacturers watched their businesses die and their employees left jobless and many homeless, Waterloo Region (in Ontario, Canada) created a network to support struggling manufacturers and help them remain competitive in the new global landscape – the Manufacturing Innovation Network (MIN).

Networking versus Cold Calling

Which would you rather do? Interrupt people during dinner or share a glass of wine with friends? In my past life working for a manufacturer, some of the managers swore cold calling was their most effective way to reach potential customers – until …

140 Characters goes a long way

Jeff Pulver tweeted that he was going to give a VIP trip to attend the conference for whomever had the best “I’d like to attend #140conf because..” tweet. For those of you who have met me, you would know that I only read between the lines …

Twitter is Such a Tool

Whether it’s a hammer or Twitter, a tool is only as good as the person wielding it. Social media is no different. Just like a hammer can help construct buildings or break thumbs, social media can help businesses reach more customers or drive them away.

Social North Introduces a New Team Member

Annie and I met by chance a few months ago at a Social Media Breakfast while sitting at the same table. When we realized we were tweeting each other from across the table, we put down the phones and started chatting. She’s newly graduated from Wilfrid Laurier University …

Home Furnishings Industry Conference

When I joined Natura as their Communications Director in 2009, social media was still a pie in the sky idea for the furniture industry. Companies (and people like me) that engaged were seen as foolish or visionaries – sometimes both …

Twitter Prenuptials – Please Sign Here

Do you take this Twitter account until death…? If you’re tweeting for business, do you use your picture, the company logo or a combination of both? In 2000, community moderation meant being the brand behind the curtain – much like the Wizard of Oz. Communication was functional and when employees moved on, another stepped in […]

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